branch of the future: a better way to bank (coming soon!)
We’re excited to share that our Portage branch will soon be upgraded to enhance your banking experience. This investment is designed to better serve you today and into the future. Read on for important updates, anticipated timelines, planned improvements, and what you can expect throughout the process.
branch update:
Portage Branch Status: Preparing for upgrades (dates to be announced soon)
what is a “Branch of the Future”?
We’re remodeling our Portage branch to create a more comfortable, efficient experience—combining self-service options with personal, 1:1 support when you need it.
What you’ll see in the updated branch:
- 1–2 i-Teller Machines (ITMs) for fast everyday transactions
- A Member Concierge Desk for guidance, questions, and next-step support
- A new layout designed for more privacy and less waiting
what this means for you
-
Less waiting for quick transactions
Avoid long lines by using the ITMs for deposits, withdrawals, transfers, and more. -
More privacy for bigger needs
Better spaces for conversations that deserve discretion. -
More time with staff when you want real help
Our team can focus on guidance and solutions, not just transactions.
how to bank while construction is happening
While the branch is temporarily closed during construction, you'll still have secure ways to bank.
outdoor i-Teller machines (ITMs)
Use the outdoor ITM for everyday transactions—quickly and securely!
Examples:
- Cash/check deposits
- Cash withdrawals
- Transfers and payments
- Balance inquiries
online & mobile banking (anytime access)
Check balances, transfer funds, pay bills, deposit checks, and more.
shared branching
Visit participating credit unions in the area to complete transactions as if you were at a BlueOx branch.
Find Shared Branching Locations
phone support
If you can’t complete what you need using the options above, call us at 800.648.8035, and we’ll be available to help!
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