what's happening

Stimulus Check Update

  • ACH Stimulus payments are starting to arrive. If you don’t see your pending deposit today, please check back tomorrow.
  • If you would like to be automatically notified when your stimulus check arrives you can sign up for our free ACH Deposit eAlerts within Online Banking. When an ACH deposit comes in you will receive an email and/or text alert. 
  • For more information or to check the status of your stimulus payment visit the IRS website for the most up to date information.

Looking for your second stimulus payment?

With the recent COVID-19 Executive Order now extended to January 15 and a second stimulus payment coming soon, we are sharing our 24/7/365 convenient, easy-to-use, safe and secure social distancing banking solutions that you can use from the comfort of your home – online or from any mobile device.

eAlerts

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Are you wondering when your second stimulus payment will be direct deposited into your BlueOx Credit Union account? Sign up for our free ACH Deposit eAlerts via Online Banking. Watch our “how-to” video to learn how to subscribe today. This will allow you to receive a notice by email, text message or Online Banking message center, that you have received an automatic direct deposit into your account. No need to make a call, stop by or even log into Online Banking to find out when your funds have been deposited. eAlerts are a simple way to keep track of your finances and you can also set up alerts to notify you: 
 

  1. When an automatic payment has been withdrawn from your account
  2. About account balances (above or below a certain amount)
  3. When your loan payments are coming due

Mobile Deposit

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If, by chance, you are receiving a paper check stimulus payment, you can easily and securely deposit this check or any other paper check with our free Mobile Deposit service within our Mobile Banking App, without ever having to visit a branch. Simply download the BlueOx Credit Union app from the App Store or Google Play. In the app you’ll select "Move Money" from the main menu, then "Deposit Check" and register as a new user. Once you are approved you will be notified via email and you can start using it immediately.

Additional Social Distancing Banking Options

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Be sure to check out our other free and secure social distancing Digital Banking options, including OnlineText and Phone Banking, where you can check balances, transfer money, pay bills, make loan payments, apply for a loan, deposit checks, manage cards and much more. For first-time Online Banking enrollment, please use your member number and social security number. As always, you can access your account by ATM or Night Deposit Box and our Contact Center is available to serve your financial needs at (800) 648-8035, Monday through Friday from 9 a.m. to 5 p.m. by telephone, text or live chat.

Financial Relief Assistance

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If you find yourself experiencing financial hardship due to the impacts of the coronavirus, please know that we are in this together and BlueOx is here to help. We understand that each member’s situation is unique, so we have numerous options that you can choose from and our team members are ready to provide guidance and explore options that may help ease the financial impact of an unexpected income disruption. Apply for an Emergency Relief LoanSkip-a-Payment on a current loan, opt for 90-Day No Payment on new and refinanced Vehilce Loans and explore GreenPath Financial Wellness for free financial counseling and debt management plans. For more information, visit COVID-19 Financial Relief Assistance.

Protect Yourself

We’d also like to remind you to be cautious of online fraudsters as they often take advantage of people in times of uncertainty. As our valued member, we want to provide you with information and helpful security tips from the Federal Trade Commission (FTC) and World Health Organization (WHO) that you can use to protect your personal information.

Resources

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Thank you for your continued trust in BlueOx Credit Union, as well as your flexibility and patience during this challenging time as we adapt and provide creative solutions to serve your financial needs. We will continue to closely monitor COVID-19 and keep our members informed via BlueOXcu.org, email and social media. We apologize for any inconvenience as we continue efforts to protect the health and wellness of our members, employees and communities. Your Credit Union is strong. Your savings are safe. We will get through this together...we always do!

Please be well and thank you for your valued membership! Happy Holidays!

BlueOx Credit Union CEO Retires After More Than 45 Years of Service

Fran Godfrey, CEO of BlueOx Credit Union

BlueOx Credit Union announced that Fran Godfrey will be retiring as CEO of the Credit Union on January 31, 2021. Godfrey, who has been with the organization since 1974 and in her current role since 2008, has been involved with the Board of Directors in support of a successful transition.

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COVID-19 Update - Important Member Announcement

Due to staffing changes impacted during this time as a result of the pandemic, our Jackson Branch is temporarily closed today, Wednesday, November 11. Please visit our Albion location for the nearest BlueOx in-branch or drive-thru service, or Shared Branching services are available at Aeroquip Credit Union in Jackson at 901 Plymouth Street or 501 Laurence Avenue until 5 p.m.

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BlueOx Credit Union Celebrates International Credit Union Day and Inspiring Hope for a Global Community - 10/5/2020

Since 1948, International Credit Union Day is celebrated annually on the third Thursday of October to honor the spirit of the global credit union movement and recognize the positive impact credit unions have in our communities all year long. It is also a time to reflect, as well as take the opportunity to thank our members for their loyalty and for trusting their Credit Union.

“BlueOx Credit Union is passionate about people helping people. We want to do our part to take care of our team, our members and our communities. We are proud and honored each year to inspire hope and provide financial advantages within our communities by enhancing financial literacy, furthering education and improving overall quality of life,” said Fran Godfrey, CEO of BlueOx Credit Union. “During a time of great uncertainty and crisis, such as COVID-19, it’s more important than ever that we come together to advance lives and take care of one another.”

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Announcing Our Lobby Re-Opening Plans - Important Member Announcement – 10/1/2020

BlueOx Credit Union is now moving into Phase Five of our lobby re-opening plans and we are excited to announce that our Battle Creek Branch lobby will be open to serve you on Monday, October 5. Although the stay-at-home order has been lifted, we are still operating in accordance to federal, state and local government guidelines and recommendations.

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Announcing Our Lobby Re-Opening Plans - Important Member Announcement – 8/6/2020

BlueOx Credit Union is now moving into Phase Four of our lobby re-opening plans and we are excited to announce that our Jackson and Sterling Heights Branch lobbies will be open to serve you on Monday, August 10. Although the stay-at-home order has been lifted, we are still operating in accordance to federal, state and local government guidelines and recommendations.

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Important ScoreCard Rewards Notice for Members With BlueOx Credit Cards Beginning With 4867

The first Visa Credit Card member statement that is generated following the upcoming Credit Card conversion (on 9/1/20 for August activity), will not include ScoreCard point balances. To view point balances during this transition, please log-in to ScoreCard Rewards. Statements as of 10/1/20 and beyond will include point balances. We apologize for any inconvenience. Please reach out with questions at (800) 648-8035.

New Face Mask Requirements Under Governor's Executive Order – 7/13/2020

Thank you for your membership and patience as we continue to navigate this pandemic together. To comply with the Governor’s new Executive Order 2020-147, beginning Monday, July 13 we ask that all members join the BlueOx Team in helping to keep our communities safe by wearing a face mask while inside our branch lobbies.

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Announcing Our Lobby Re-Opening Plans - Important Member Announcement – 7/9/2020

BlueOx Credit Union is now moving into Phase Three of our lobby re-opening plans and we are excited to announce that our Albion Branch lobby will be open to serve you on Monday, July 13. Although the stay-at-home order has been lifted, we are still operating in accordance to federal, state and local government guidelines and recommendations.

As a reminder, Phase One began on June 1 with the reopening of our Portage Branch lobby and Phase Two began on June 15 with the reopening of our Coldwater Branch lobby. Please check your email or visit: blueoxcu.org/news-and-events, to stay up-to-date with our re-opening plans.

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BlueOx Credit Union Donates Personal Finance Curriculum to Parchment High School

BlueOx Credit Union is donating Ramsey Solutions’ Foundations in Personal Finance curriculum to Parchment High School. Foundations in Personal Finance is the premier curriculum for teaching financial literacy to students.

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Announcing Our Lobby Re-Opening Plans - Important Member Announcement – 6/11/2020

BlueOx Credit Union is now moving into Phase Two of our lobby re-opening plans and we are excited to announce that our Coldwater Branch lobby will be open to serve you on Monday, June 15. Although the stay-at-home order has been lifted, we are still operating in accordance to federal, state and local government guidelines and recommendations.

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BlueOx Credit Union Announces College Scholarship Recipients

“Education paves the way for continued growth. By investing in scholarships for our youth, we are investing in a better future for our community,” said BlueOx Credit Union CEO, Fran Godfrey, “so we are pleased to help these BlueOx Credit Union members along their educational path with six $1,000 scholarships, two of which are named after retired Board Members, Jeffrey Stanton and Robert Harvey.” The winners are selected based on their excellence in academics and outstanding community service.

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CORONAVIRUS UPDATE - Important Member Announcement – 5/28/2020

We are preparing a plan to welcome you back into our lobbies. The plan includes different phases that will carefully reopen our branches in order to ensure the well-being and safety of our members, employees and communities. The first phase begins on June 1 with the reopening of our Portage Branch in accordance to federal, state and local government guidelines and recommendations.

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CORONAVIRUS AND MERGER UPDATE - Important Member Announcement – 5/8/2020

As your solid and trusted financial partner, the well-being and safety of our members, employees and communities are our highest priorities, and will continue to be at the heart of every decision we make during this challenging time. In response to the recent extension to May 28 of Governor Whitmer’s stay-at-home Executive Order for residents in the state of Michigan, as well as the upcoming final process of the merger between BlueOx Credit Union and Bi-County PTC Federal Credit Union, we are providing this important update to assure you that BlueOx Credit Union is still here for you and your money is safe.

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You can trust your Credit Union! A message from the Board of Directors – 4/17/2020

We are proud to be your trusted financial partner and we want you to know that we're in this together not just the health crisis, but all that is to come in the weeks and months ahead. Just like you, we're members of BlueOx Credit Union. We're rate-watchers, homeowners, borrowers, savers and electronic banking users. We know our products and services because we use them, just like you.

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Wondering about your stimulus payment? Learn about eAlerts, social distancing banking solutions and more! – 4/11/2020

With the “Stay Home, Stay Safe” order now extended to April 30 and stimulus payments coming very soon, we are sharing our 24/7/365 convenient, easy-to-use, safe and secure social distancing banking solutions that you can use from the comfort of your home – online or from any mobile device.

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CORONAVIRUS UPDATE – Important Member Announcement – 3/31/2020

To help prevent the spread of COVID-19, the state of Michigan ordered residents to remain at home and temporarily suspend in-person operations that are not necessary to sustain or protect life beginning March 24, 2020.

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CORONAVIRUS UPDATE – Important Member Announcement – 3/23/20

As your solid and trusted financial partner, the well-being and safety of our members, employees and communities are our highest priorities, and will continue to be at the heart of every decision we make during this challenging time. In response to the March 23 announcement of Governor Whitmer’s “stay-at-home” Executive Order for residents in the state of Michigan, we are providing this important update to assure you that BlueOx Credit Union is considered an essential service during this crisis – we are here for you and your money is safe.

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CORONAVIRUS UPDATE – Important Member Announcement – 3/17/20

As your solid financial partner, the well-being and safety of our members, employees and communities are our highest priorities, and will be at the heart of every decision we make during this challenging time. We continue to closely monitor the COVID-19 public health situation and are providing this important update regarding changes we are implementing based on the latest guidance and best practices from the Center for Disease Control Prevention (CDC) and World Health Organization (WHO).

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Important Message About Coronavirus (COVID-19) – Updated 3/16/20

BlueOx Credit Union’s top priority is the health and wellness of our members and employees. As we continue to monitor reports of the potential impact of the Coronavirus (COVID-19), we want to assure you that BlueOx Credit Union is here to serve your financial needs. Our branches and contact center remain open to serve you without interruption.

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BlueOx Board Member Retires After More Than 42 Years of Service – 3/9/20

Long-time BlueOx Credit Union Board Member, Jeffrey Stanton, is retiring from the volunteer Board of Directors at the end of his term in April. A BlueOx member since 1968, Jeff has served in various volunteer positions since 1978, including: Board Chairman (1986 to present), Executive Committee, Building and Equipment Committee, ALM/Budget Committee, Personnel Committee and Nominating Committee. He has participated in many board-related training sessions though the Michigan Credit Union League, CUNA and the Educational Credit Union Council.

To put it in perspective, when Jeff came onboard in 1978, BlueOx Credit Union (then known as School Employees Credit Union) had three branches, 5,986 members and more than $10 million in assets. Currently, BlueOx has seven branches, 24,060 members and $188 million in assets.

“Jeff’s long-standing support, industry and institutional knowledge have been invaluable to BlueOx Credit Union. He’s always steered our attention toward member value and Credit Union financial stability, and support to our staff,” said BlueOx Credit Union CEO, Fran Godfrey. “His dedication to us has been vital to our success.”

Debit Card Fraud Alert Update – 2/13/20

For our members’ security and protection, we are continuing to monitor Debit Card fraud. Most recently, we have experienced a few cases in the state of Arizona. Our highest priority is to safeguard your money and personal information, therefore, we have placed a block on the highest risk categories in Arizona, including but not limited to: restaurants, video games, automated fuel dispensers and medical/hospital facilities. Our security measures are intercepting many of these fraudulent transactions and placing temporary blocks on accounts until the member is contacted and transactions are validated. Again, we apologize for this inconvenience while investigations ensue and will continue to communicate updates as they are provided. In the meantime, please do not hesitate to contact us by text or phone at (800) 648-8035.

Debit Card Fraud Alert Update – 2/3/20

For our members’ security and protection, we have been advised by our card vendor to block the state of California for Debit Card use due to unknown multiple source Debit Card fraud. Initially, this block included eCommerce and preauthorized payments, including but not limited to: Netflix, Hulu, Cash App, Google, Facebook, PayPal, Lyft, Play Station, eBay, Airbnb, DoorDash and more. For our members’ convenience, these merchants have recently been removed from the block and should now be working for you. Additionally, members who are physically in California, may use ATM machines to access cash funds.

We highly recommend that you also take steps to protect your account by closely monitoring your account online and reviewing monthly statements to ensure they match your records. If you detect suspicious activity, notify the Credit Union immediately. You may also conveniently report fraud online at: blueoxcu.org/report-fraud. Additionally, you can monitor and manage your card activity for free anytime – from anywhere with BlueOx Credit Union Card Controls. Learn more: blueoxcu.org/card-controls. The Credit Union also offers an Identity Theft Resolution service called IDProtect® Plus for a nominal monthly fee that will assist you in defending your family, identity and credit. Learn more: blueoxcu.org/idprotect. The Credit Union also provides a wealth of security and fraud information on our website at: blueoxcu.org/member-security.

This is an unfortunate issue that has affected multiple financial institutions. Our highest priority is to safeguard your money and personal information. We want to assure you that we are taking every step necessary to ensure your information is protected. You can feel secure knowing that the Credit Union will never ask for social security numbers or other personally identifiable information from you over the phone or via email. Please use extreme caution and be wary of scams. Again, we apologize for this inconvenience while investigations ensue and will continue to communicate updates as they are provided. In the meantime, please do not hesitate to contact us by text or phone at (800) 648-8035.

Bi-County PTC Federal Credit Union Merges with BlueOx

A merger between Bi-County PTC Federal Credit Union (BCPTCFCU) and BlueOx Credit Union is moving forward after ratification by members of BCPTCFCU on September 26, 2019.

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BlueOx Credit Union Supports Movember and Men's Health Issues

Last month, BlueOx Credit Union and its members participated in raising awareness of Men’s Health Issues by making a generous donation to the American Cancer Society.

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