member security

At BlueOx Credit Union, we take the security of your information seriously. As our valued member, we want to provide you with information and helpful tips that you can use to protect your personal information. Using the resources below, you can learn how to take steps to better protect yourself from the different types of fraud we face in the growing digital world today.

fraud types

Identity theft and fraud comes in many forms and targets people of all ages and backgrounds. Knowing the different types of frauds and scams that exist can help you protect yourself and your financial future.

security advice

Long gone are the days when all you had to worry about was knowing who you were talking to on the phone and keeping track of your ID cards, Social Security cards, debit and credit cards. Hackers and scammers can now attack you without you knowing about it. It’s still important to keep track of your physical cards and documents, but you must also be vigilant about protecting your online identity.

card fraud protection

BlueOx Credit Union Debit and Credit Card cardholders are automatically enrolled in our free card protection program.
 

  • If fraudulent activity is suspected, the transaction will likely be declined and your account will be blocked to prevent further harmful activity.
  • You will be notified quickly after a suspicious transaction takes place with a phone call.
  • Turn your card on and off instantly with Card Controls.
  • Report a card lost or stolen and other Card Services.

cyber security faqs

Should I really be concerned with cyber security?
Yes! Countless studies all show the number of cyber-attacks will continue to increase. By 2020, experts estimate there will be around 200 billion devices connected to the internet. It’s important to use secure passwords and be mindful of the websites you visit and information you download.

What are the risks associated with using public Wi-Fi?
Cyber-attacks that can steal your personal information are a big risk when using unsecured Wi-Fi networks. These attacks can steal your passwords, banking information and other important data.

What's the best antivirus software?
We suggest you find the one that fits your needs and is within your budget. We recommend you look at user opinions, expert reviews and independent testing when browsing different options.

I'm traveling to a foreign country. How do I protect myself?
The same basic tips apply as if you were in the United States:
 

  • If your device has a screen lock, be sure to use it.
  • Be cautious of public Wi-Fi and hot spots.
  • Disable Bluetooth and auto-connect on your device so you don’t automatically connect to a dangerous network.
  • Minimize location sharing so online predators can’t track your movements.
  • Update your passwords.

Can I be attacked through social media platforms?
Yes! There are billions of social media users across the globe, and cyber attackers love it because they can be seemingly hidden in plain sight, using fake profiles, suspicious message requests, and other sneaky tactics. Social media attacks are on the rise, so be sure to maintain strong passwords and change them regularly.

identity theft – your recovery action plan

If you have been a victim of identity theft, there are steps you can take to ensure your financial well-being. Below you will find a summary of the steps recommended by the Federal Trade Commission.

FTC Identity Theft Recovery Plan

recommended online helpful resources

Stay updated about current scams out there and how to protect yourself. In addition to contacting BlueOx Credit Union as your trusted, financial partner, here are some sites we think are worth checking out:

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