card services
debit card
All BlueOx Credit Union Checking Accounts include a FREE MasterCard® Debit Card. This card also serves as your ATM card.
To Report a Debit Card Lost or Stolen or to Report Debit Card Fraud
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Please call (800) 991-4961.
Debit Card Rewards
- For eXclusive Checking Debit Cards, visit ScoreCard Rewards or call (800) 854-0790.
To Request a new Personal Identification Number (PIN), please call (866) 297-3411.
visa® platinum rewards credit card
You work hard for your money and deserve to be rewarded! With your BlueOx Credit Union Visa® Platinum Credit Card, you get rewards for every purchase; a low, competitive rate; and no annual fees – ever!
To Report a Credit Card Lost or Stolen or to Report Credit Card Fraud
- Cards beginning with 4009: Call (800) 442-4757.
- Cards beginning with 4449 and 4867: Call (800) 543-5073.
- Cards beginning with 4476: Call (800) 322-8472.
24/7 Card Access – Analyze Spending, Review Statements and Pay Bills Online
- Cards beginning with 4009: Visit GoToMyCard or call (800) 442-4757.
- Cards beginning with 4449 and 4867: Log-in to Online Banking or call (800) 543-5073.
- Cards beginning with 4476: Visit eZCard or call (800) 322-8472.
Credit Card Rewards
- Cards beginning with 4009: Visit DreamPoints Rewards or call (866) 678-5189.
- Cards beginning with 4867: Visit ScoreCard Rewards or call (800) 854-0790.
To Request a new Personal Identification Number (PIN) for cards beginning with 4867 and 4449, please call (866) 297-3411 or (727) 227-9600.
card controls
Card controls provide peace of mind in the event your BlueOx Credit Union Debit Card or Visa® Platinum Rewards Credit Card gets lost or stolen, or even if you detect suspicious activity. You can easily turn your Debit and Credit Cards on or off to protect your accounts from unauthorized use, receive real-time alerts, set transaction spend limits and more.
visa® gift cards
Gift Cards are the perfect gift for every occasion! They can be used anywhere Visa® Debit Cards are accepted and can be purchased at any BlueOx Credit Union office.
- Choose any amount from $10 to $1,000 (plus a nominal $5.00 handling charge)
- A Visa® Gift Card looks and acts like a Visa® Debit Card
- Lost or stolen gift cards can be canceled and replaced
- No liability for fraudulent activity - Visa® Zero Liability Coverage applies
- Non-reloadable with a 7-year expiration date
Consumers can access gift card information online or by calling (866) 833-2370.
reloadable debit cards
With the look and feel of a traditional debit or credit card, the BlueOx Credit Union Visa® Reloadable Prepaid Card is a smart and cost effective alternative to carrying cash and paying check cashing fees.
There is a nominal $5.00 charge to purchase the card and it can be loaded up to 30 times online for $1.25 each time. The card is good for two years and can carry a maximum balance of $2,000.
Reloadable debit cards are great for everyday purchases and paying bills. Parents of teenagers and college students can utilize the card to disburse allowances or fund an away-from-home student. As a parent, you purchase the card and are the legal owner. Your young adult is the designated cardholder and can use the card for their spending needs. You can even set up weekly or monthly payments for automatic funding.
i need to…
- Turn off a lost or stolen card
- Report a lost or stolen card
- Apply for a Visa® Credit Card
- Dispute a charge or report fraud
- Order a replacement Debit or Credit Card
- Request a Credit Card limit increase