SCAM ALERT
Fraudulent texts are being sent to our members from scammers impersonating our fraud department, claiming to alert them about suspicious activity on their accounts.
Shortly after responding to these text messages, members received a spoofed call using our phone number. The scammers also posed as representatives from our fraud department and requested account verification and sensitive information.
If you receive a text message from our fraud team followed by an immediate phone call, please do not answer the call. Additionally, if you feel uncomfortable at any point during the interaction, hang up and contact us at (800) 648-8035 for direct assistance.
