Interactive Teller Machines (ITMs) or iTellers are innovative and interactive “I do my own banking” ATM machines with a personal touch. They provide face-to-face assistance from a real BlueOx employee that is knowledgeable and ready to assist you using live video chat technology – all the convenience of an ATM with the personal service of a live teller PLUS more convenience and functionality!
what to expect
Our iTeller Machines are so easy to use! Most teller transactions can be done with an iTeller. Simply tap the screen and wait to be connected with one of our iTeller Specialists. At the ITM, you'll be able to deposit cash and checks, make withdrawals, transfer within your account, make loan payments, talk to our iTeller Specialist about your account, and so much more.
- Have your ID ready. Our iTeller Specialists will need to take a look to verify you.
- If you don't want to speak with a Specialist, insert your BlueOx Debit Card to utilize the machine as an ATM.
- Making a withdrawal? You can ask for your cash back in certain denominations. Our ITMS offers $50, $20, $5, and $1 denominations.
- The wait time for an iTeller is significantly shorter than waiting in line inside. You can expect to speak with an iTeller Specialist in about 2 minutes.
locations and hours
ITMs are conveniently located at every BlueOx Branch and available for you to use:
Monday through Thursday - 9 a.m. - 5 p.m.
Friday - 9 a.m. - 5:30 p.m.
Saturday - 9 a.m. - 1 p.m.
meet our iTeller team
Missy is our new iBranch Assistant Manager. She has been with BlueOx Credit Union for just over a month. Her favorite thing about our iTellers is that they're not much different than being in the lobby - it's just from the comfort of your own car!
Kari is one of our iTeller Specialists and has been with BlueOx for two years now! We're so thankful for her and the relationships she builds with each and every member. Kari's favorite BlueOx service is our Debit-Card Round-Up.
Don is another iTeller Specialist, and he's been with BlueOx for almost a year. He love's the ability the iTeller Machine gives him to assist members all across the state rather than just at one Branch in one city. Fun fact about Don, he used to be one of the top-ranked barrel racers in the world through the IBRA!
And last but certainly not least is our iTeller Specialist, Raeann! Raeann has been with BlueOx for two years and has served roles as a Teller and a Contact Center Member Service Specialist before joining the iTeller team in October 2022. She loves building relationships with our members and walking people through how to use the machine.